Service Requests
All repair and service requests require the Equipment Repair Request Form to be submitted. Please contact us first.
Please do not ship machines until you receive authorization.

We repair all equipment in North Carolina
We have great engineers that can fix your Elite Spectrum or SR99 (formerly SS99) machines. If you have an urgent request for repair, please reach out to us.
Note that at this time we are only able to repair the Elite Spectrum and SR-99 (formerly SS-99) machines.